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  #1  
Old 04-14-2009, 02:27 PM
soultrader soultrader is offline
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Default Getting Error Message

Tried to unsubscribe and getting the following error:

Your subscription information could not be located. If you feel that you have reached this message in error, please contact the administrator

Morgan, please advise. Thank you.
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  #2  
Old 04-14-2009, 07:48 PM
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Morgan Morgan is offline
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From where are you trying to unsubscribe? The preview page or an email? Does what you are trying to unsubscribe from still exist in the ACP -> GAZ?
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Please use the forums for support, feature requests, and similar such things. Support does not include custom code, custom template edits, or third-party modifications. PMs and emails to me should be for private information only, such as login information. If you PM or email me a support question, chances are good that I'll ignore it. Thanks.
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  #3  
Old 04-15-2009, 12:42 AM
soultrader soultrader is offline
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I am trying from the html preview only.

Quote:
Does what you are trying to unsubscribe from still exist in the ACP -> GAZ?
Not sure what you mean here... GAZ subscription lists all users as subscribed as I have done so through the GAZ tools feature.
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  #4  
Old 04-15-2009, 02:43 AM
soultrader soultrader is offline
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Default

Hi Morgan, okay the unsubscribe seems to work on the actual send. the preview is the only part it is having issues with. not a big deal but want to know if this is setup as default or is my script having some issues somewhere?
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  #5  
Old 04-15-2009, 02:52 PM
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It is working as designed. No unsubscribe code is generated for previews, so you cannot unsubscribe from a preview, as the preview is meant to see how things look.
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Please use the forums for support, feature requests, and similar such things. Support does not include custom code, custom template edits, or third-party modifications. PMs and emails to me should be for private information only, such as login information. If you PM or email me a support question, chances are good that I'll ignore it. Thanks.
While the work or play is on, it is a lot of fun if while you are doing one you don't constantly feel that you ought to be doing the other. -- Franklin Pierce Adams
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